What Is HSeLanD Verification?
HSE verification ensures that your HSeLanD profile accurately reflects your official HSE HR employee record. This is for all HSE staff. Verifying your identity using your personnel number and date of birth helps align your training data, improving the accuracy of compliance reporting.
Frequently Asked Questions (FAQs)
How do I verify?
Please visit this guide for step-by-step instructions on how to verify your HSeLanD account.
What if I do not know my personnel number?
Check for your personnel number on your payslip. You can also contact your line manager or HR department.
What happens if verification fails?
Double-check your details have been entered correctly in HSeLanD. You can proceed with 'Guest' status and can still access HSeLanD for 8 weeks. Try verifying again. Log in to HSeLanD, select your work location, and you will be asked to verify.
If your guest access has expired and you are unable to verify your profile, please contact hseland.team@hse.ie.
How do I find my location?
If you are working in HSE Community Services, you will have to select the region where you work. You can use the HSE Area Finder tool here. You can use the address or eircode of your work location to find your region.
How do I find my hospital?
If you cannot see your hospital, please visit this roll-out plan to ensure that HSE Verification is live for your hospital.
Can I still learn as a guest?
Yes, you will have full access to learning resources for 8 weeks. Each time you sign in to HSeLanD, you will be prompted to verify your account again.
Will I be notified of my verification status?
Yes, your status (Verified, Guest) is shown in the notification bar on HSeLanD, which can be accessed from the top right corner of the screen.
Who should I contact if I am experiencing issues with verification?
For all verification-specific issues, please consult your line manager. They are best placed to assist with the validation of your details and any required follow-up steps.
Can HSeLanD Support help me complete the HSE Verification process?
HSeLanD Support is limited in what they can do regarding HSE Verification, as your employee number is part of your HSE SAP records.
You may need to contact hseland.team@hse.ie if you have tried all verification troubleshooting steps.
What should I do if I get an error during the verification process?
Please carefully follow the on-screen instructions, which are tailored to the work location you have selected. If issues persist, check with your line manager for further assistance.
Should I contact the National Service Desk about HSE Verification queries?
No, please do not contact the National Service Desk for HSE Verification queries. All verification-related support should be directed to your local line manager or HR department.
What information is available on the screen during verification?
On-screen instructions are specific to your selected work location and will guide you through the verification steps. Please read and follow these instructions carefully to ensure a smooth process.
What if I work in multiple locations?
If you work across multiple locations, please verify with your primary work location - the one responsible for issuing your personnel number - before submitting any location-specific requests or updates. This ensures your records are correctly aligned with your main employment details. If you are unsure which location is considered your primary one, please speak with your line manager for clarification.