What Is HSeLanD Verification?
HSE verification ensures that your HSeLanD profile accurately reflects your official HSE HR employee record. This is for all HSE staff. Verifying your identity using your personnel number and date of birth helps align your training data, improving the accuracy of compliance reporting.
Frequently Asked Questions (FAQs)
How do I verify?
Please visit this guide for step-by-step instructions on how to verify your HSeLanD account.
Why am I being shown another work location?
Your SAP HR record is associated with a different HSE location than the one originally selected.
Will this change my employment record?
No. The feature only helps identify the location already associated with your SAP HR record.
What if I recently changed roles or locations?
Recent changes can take time to appear in SAP and HSeLanD.
If your details have changed recently, continue as Guest and try verification again later.
What if the suggested location is wrong?
Contact your local HR team to check your SAP employment record.
What if I do not know my personnel number?
Check for your personnel number on your payslip. You can also contact your line manager or HR department.
Can I still learn as a guest?
Yes, you will have full access to learning resources for 8 weeks. Each time you sign in to HSeLanD, you will be prompted to verify your account again.
Will I be notified of my verification status?
Yes, your status (Verified, Guest) is shown in the notification bar on HSeLanD, which can be accessed from the top right corner of the screen.
Who should I contact if I am experiencing issues with verification?
For all verification-specific issues, please consult your line manager. They are best placed to assist with the validation of your details and any required follow-up steps.
Can HSeLanD Support help me complete the HSE Verification process?
HSeLanD Support is limited in what they can do regarding HSE Verification, as your employee number is part of your HSE SAP records.
What should I do if I get an error during the verification process?
Please carefully follow the on-screen instructions, which are tailored to the work location you have selected. If issues persist, check with your line manager for further assistance.
Should I contact the National Service Desk about HSE Verification queries?
No, please do not contact the National Service Desk for HSE Verification queries. All verification-related support should be directed to your local line manager or HR department.
What information is available on the screen during verification?
On-screen instructions are specific to your selected work location and will guide you through the verification steps. Please read and follow these instructions carefully to ensure a smooth process.
What if I work in multiple locations?
If you work across multiple locations, please verify with your primary work location - the one responsible for issuing your personnel number - before submitting any location-specific requests or updates. This ensures your records are correctly aligned with your main employment details. If you are unsure which location is considered your primary one, please speak with your line manager for clarification.
Please see below Resolving Verification Challenges and Escalation Routes