This article provides guidance for line managers reviewing Personal Development Plans using the Digital PDP Tool. It outlines the current known issues affecting PDP submissions and email notifications, and the steps line managers should take to ensure PDP reviews proceed smoothly while the replacement Digital PDP Tool is being developed.

Submitted PDP Not Showing in Your Dashboard

Submitted PDPs should appear in the Upcoming Meetings section of your dashboard and provide a direct link to the review screen.

What should I do if I cannot see a submitted PDP?

If you are expecting a PDP submission and it is not visible:

1. Log out of the Digital PDP Tool and sign back in to refresh your view.
2. Ask the staff member to confirm that they received a PDP submission confirmation message.
3. If the PDP still does not appear, contact HSeLanD Support and provide:
   • The staff member's name
   • The date the PDP was submitted

This information will allow the support team to investigate whether any issues occurred at the time of submission.

PDP Meeting Reminders

There is a known issue affecting the reliability of email notifications and reminder emails generated by the Digital PDP Tool.

What should I do?

When a PDP meeting date has been agreed:

• Add the meeting to your own calendar.
• Ensure the meeting is added to the staff member's calendar.

Important

Do not rely on reminder emails from the Digital PDP Tool. Both the line manager and staff member should record the meeting separately in their calendars to ensure it is not missed.

Supporting Staff Members with PDP Completion

The Digital PDP Tool may occasionally be affected by wider HSeLanD service interruptions.

To reduce the risk of lost work, encourage staff members to:

• Draft their PDP content in a Word document before entering it into the tool.
• Save their work frequently using Save and Continue while completing their PDP online.

These steps help protect users from having to re-enter information if their session is interrupted.

Supporting Staff Members Who Cannot Complete a PDP Online

If a member of staff cannot complete their PDP using the Digital PDP Tool, a paper-based option is available for the current PDP cycle.

Paper-Based PDPs

The Digital PDP Tool can generate a PDF version of the PDP which can be printed and completed manually.

As a line manager, you should provide guidance and support to staff members who need to use the paper-based process.

Future Improvements

Further updates will be communicated as they become available.

Further Support

If you continue to experience issues accessing PDP submissions or reviewing completed PDPs, please contact the HSeLanD Support Team and provide the staff member's name and submission date to assist with investigation.