General

Getting started on HSeLanD

• How do I create a HSeLanD account?
• Registering on HSeLanD as Agency Staff and Service Providers
• HSeLanD Security - Set up Multi-factor Authentication

I can't sign in

• Account Recovery User Guide
• Not receiving verification code to your Outlook, Gmail or Yahoo email account / No access to your account email address.
• Updating your email address on HSeLanD
• Managing your Multi-factor Authentication (MFA) Methods

I can't verify

• Registering on HSeLanD as Agency Staff and Service Providers
• HSE Verification - How to Correctly Select Your Location Before Verifying
• HSE Verification – Learner Guide and FAQs

HSeLanD Verification

• Verification - Mid West Achieve
• Verification - Tallaght University Hospital
• Verification - Stewarts Care
• Verification - Irish Blood Transfusion Service
• Verification - Enable Ireland
• Verification - Children's Health Ireland

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I need to update or change my account

• Close or Delete Account
• Updating My HSeLanD Profile

FAQs

• Blank page or site not appearing as expected? Try clearing your cache and cookies.
• Transform Your Learning Experience with One Simple Click
• GDPR Information
• Multi-Factor Authentication (MFA) FAQs
• PC Requirements
• I can't get a course to launch

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Announcements

• Meet Emily 2.0: A Smarter, More Conversational Approach to HSeLanD Support
• HSE Cyber Security Awareness Training
• New HSeLanD Features - September 2025

Contact us

• How to submit a support request